Rudeness in work is rampant, and it’s on the rise.
As I read this opening line in “The Price of Incivility: Lack of Respect Hurts Morale – and the bottom line” by Porath and Pearson in HBR’s 10 Must Reads on Emotional Intelligence, I paused breathing for a moment.
It was shared in this research-based article that incivility can present itself in many forms, from insults, blame, belittlement, rudeness, door slamming, side conversation, exclusion, blatant disregards of people’s time, to a short check on your phone when someone else is presenting to you.
I couldn’t agree more. The conversations I had had with others, the incidents I had seen, the stories I had heard from many others, and the lessons I had learnt from my own experience suddenly hit me hard. They point me to the conclusion that rudeness in work – sorry, I meant, in life – is rampant, like the flowers blooming in the spring (except that one is not as favourable as the other – well, both are not favourable if you’re allergic to pollen or if you are a lonely hopeless romantic guy/girl).
Why would I say so?